Return Policy

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange subject to the information provided below.  


The following items cannot be returned or exchanged:

  • Any item that has been personalised by us in any way

For defective or damaged products, please contact us at the contact details provided above below to arrange a refund or exchange.


All returns must be received within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Returns form. Please place the item securely in its original packaging and [include your proof of purchase / the return form provided  and mail your return to the following address:

Persy-Boo Ltd, Quarry court, Beacon Hill Road, Halifax, HX3 6AQ

Email –

Phone Number – 01422 752742

You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.